General Inquiries

Where can I find Siran products?

You can visit our online store or visit us at one of our branches at:

  •       Arkan Plaza, New extension, Sheikh Zayed, Giza, Egypt
  •       Walk of Cairo, Sheikh Zayed, Giza, Egypt
  •       Point 90 Mall, S Teseen, New Cairo, Cairo
  •       Rivette Mall, Amwaj North Coast, Egypt
  •       (MB 17- 9), Abu el Tig New Marina, El Gouna, Red Sea, Egypt

What are your working hours?

Our branches operate every day from 11 am till 9 pm, and you shop at our online store 24/7!

What other brands does Siran Sell?

We only offer original Siran Jewelry but as charms are our most distinctive product, Siran established a partnership with Gnoce to sell Gnoce products in our stores and revive their idea of providing affordable exquisite jewelry.

Shipping & Returns

What are Siran’s return and exchange policies?

Siran products can be accepted for credit or exchange after being examined by one of our jewelry experts to be in a saleable condition within a designated timeframe.

In the case of an exchange, no deduction will occur; as for returns, the product will be subjected to a 15% deduction.

Can I return a customized order?

In case of returning a customized order, the product will be subjected to a 25% deduction.

What is the return policy for gold items?

Articles will be returned based on the international gold pricing on the day of the return.